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Re: PlayStation Network Help Thread
Posted: Tue Jan 05, 2016 10:51 am
by Daniel
tsarles wrote:Hello all. Anyone has a solution to the WS-37397-9 error? I can't log-in to my PSN account. I'm using a mobile hotspot. Thanks in advance!
Can you try this?
From the PS4 Menu (XMB), scroll right to Settings > Network > Set Up Internet Connection > Select either Wi-Fi or LAN cable (Wired)
Wi-Fi: Custom > Select Network > Enter Password (automatically saved if you are already using this network) > IP Address Settings (automatic) > DHCP Host Name (Do Not Use) > DNS Settings (Manual)
LAN (Wired): Custom > IP Address Settings (Automatic) > DHCP Host Name (Do Not Use) > DNS Settings (Manual)
From there, enter the Primary DNS as "8.8.8.8" and the Secondary DNS as "8.8.4.4"
Next > MTU Settings (Automatic) > Proxy Server (Do Not Use) > Test Internet Connection
*If the above DNS server does not resolve the issue, try the following server instead:
Primary DNS: 208.67.222.222
Secondary DNS: 208.67.220.220
I got that from this site
http://community.us.playstation.com/t5/ ... p/45543614
Re: PlayStation Network Help Thread
Posted: Fri Jan 15, 2016 7:45 pm
by Canephalanx
Guys, what NAT Type do you have? and what ISP are you using?
Re: PlayStation Network Help Thread
Posted: Sat Jan 16, 2016 11:48 am
by Daniel
I have PLDT MyDSL and it's NAT Type 2.
Re: PlayStation Network Help Thread
Posted: Sun Jan 17, 2016 12:36 pm
by Canephalanx
Daniel wrote:I have PLDT MyDSL and it's NAT Type 2.
Thanks! Papadisconnect ko na Globe ko -.-
Re: PlayStation Network Help Thread
Posted: Tue Jan 26, 2016 10:28 am
by kongming81
Canephalanx wrote:Daniel wrote:I have PLDT MyDSL and it's NAT Type 2.
Thanks! Papadisconnect ko na Globe ko -.-
Globe ang connection ko pero NAT Type 2 din.
Re: PlayStation Network Help Thread
Posted: Wed Jan 27, 2016 3:48 pm
by Canephalanx
kongming81 wrote:Canephalanx wrote:
Thanks! Papadisconnect ko na Globe ko -.-
Globe ang connection ko pero NAT Type 2 din.
If you don't mind, what type of connection do you have and where do you live? I've been researching thoroughly and the general consensus is that Globe subscribers are already on Carrier Grade NAT and are automatically on NAT type 3 with the exception of those who buy static ip addresses.
Re: PlayStation Network Help Thread
Posted: Thu Jan 28, 2016 2:16 pm
by kongming81
Sa Pasig po ang location ko. Plan 1299. Hindi ko din naman ine-expect na mag NAT Type 2 ang connection ko, since sa lahat ng forums na nabasa ko eh palaging NAT type 3 daw sila unless mag static ip. Kaya suprised talaga ako nung nakita ko na NAT type 2.
Re: PlayStation Network Help Thread
Posted: Sat Jan 30, 2016 4:22 pm
by superawts
Anyone here experiencing error NW-31456-9? Ayaw mag-load ng friends list ko for more than a week. Any solution to this?
Re: PlayStation Network Help Thread
Posted: Wed Feb 10, 2016 6:13 pm
by Psilocybin
Any of you mga sirs experienced "NAT type failed"?..last week it was NAT type 3 then kanina failed na sya (naka sign-in naman ako sa PSN pero di ako maka join sa multiplayer/di nagsi-sync yung mga trophies and yung mga na-donwload ko na themes di ko magamit, can't verify daw the license)
pldt ultera ang ISP ko
Re: PlayStation Network Help Thread
Posted: Fri Feb 12, 2016 7:29 pm
by like.no.other
Has anyone received the error CE-32894-6 on the PS4? Check ko lahat, Internet is OK, nakakadownload ako ng updates and when I tested the connection, OK lahat, pati PSN OK daw ... but ayaw magload yung Friends List, dito lumalabas yung error. First time nangyari ito since nagupdate yung firmware, dati naman OK lahat.
Re: PlayStation Network Help Thread
Posted: Sun Feb 14, 2016 1:36 am
by Daniel
like.no.other wrote:Has anyone received the error CE-32894-6 on the PS4? Check ko lahat, Internet is OK, nakakadownload ako ng updates and when I tested the connection, OK lahat, pati PSN OK daw ... but ayaw magload yung Friends List, dito lumalabas yung error. First time nangyari ito since nagupdate yung firmware, dati naman OK lahat.
Can you try this solutions mentioned in this thread? =>
http://community.us.playstation.com/t5/ ... p/42277487
Hopefully it works.
superawts wrote:Anyone here experiencing error NW-31456-9? Ayaw mag-load ng friends list ko for more than a week. Any solution to this?
Can you try the solution from this page? =>
http://community.eu.playstation.com/t5/ ... p/21316433
Re: PlayStation Network Help Thread
Posted: Tue Feb 16, 2016 7:01 pm
by like.no.other
Hindi nag-work yung solutions sa link na yan, but yung solutions sa second link and also yung link na binigay dito sa thread na ito, nag-work:
http://pinoyps.com/viewtopic.php?f=121&t=70891
Yung nag-work sa akin ay ginamit ko yung Primary DNS as "8.8.8.8" and the Secondary DNS as "8.8.4.4"
Binabasa ko yung mga ibang thread dito, and yung errors na CE-32894-6, NW-31456-9, and WS-37397-9 parang pare-pareho lang. Weird thing, sa PS4 lang yung problema, but sa PS3, walang problema.
Re: PlayStation Network Help Thread
Posted: Wed Feb 17, 2016 4:27 pm
by Daniel
mabuti naman.
minsan, from experience, mas maayos din yung 8.8.8.8 na DNS kesa dun sa 208.67.222.222
Re: PlayStation Network Help Thread
Posted: Wed Mar 16, 2016 12:16 pm
by nayj
I use the google DNS as well (8.8.8.8 and 8.8.4.4). Much better kesa sa provided sa akin ni PLDT. Sa modem/router level ko na nilagay yung DNS para lahat ng devices yun ang gagamitin.
Re: PlayStation Network Help Thread
Posted: Wed Apr 13, 2016 1:37 pm
by triggerman8888
Im playing COD Black Ops 3...Dati Nat Type ko is Open, bigla nalang naging Nat Type:Strict eh wala naman akong binabago...PLDT MyDSL provider ko.
Re: PlayStation Network Help Thread
Posted: Wed Apr 13, 2016 1:54 pm
by Daniel
Saan lumamalabas yung Nat Type Open/Strict? Yung sa Network Test?
Hindi pa ako nakakita ng ganung error e. PLDT MyDSL din gamit ko.
So ibig sabihin hindi maka-connect o makalaro online?
Re: PlayStation Network Help Thread
Posted: Thu Apr 14, 2016 12:35 pm
by triggerman8888
Daniel wrote:Saan lumamalabas yung Nat Type Open/Strict? Yung sa Network Test?
Hindi pa ako nakakita ng ganung error e. PLDT MyDSL din gamit ko.
So ibig sabihin hindi maka-connect o makalaro online?
Pag nasa opening page na ng COD:Black Ops 3...nakakalaro naman kaso matagal makahanap ng game
Re: PlayStation Network Help Thread
Posted: Wed May 04, 2016 12:42 pm
by triggerman8888
Anyone has a solution to the WS-37397-9 error? I can't log-in to my PSN account for 2 days already...Bigla nalang nag error
wala naman ako pinapalitan na settings or anything?
Re: PlayStation Network Help Thread
Posted: Wed May 04, 2016 2:00 pm
by Daniel
Sana makatulong ito.
Couldnt connect for 4 days, tried initializing system nothing worked, it wouldnt connect to my internet, finally stumbled across this on the HULU website (ridiculous that it wasn't anywhere to be found on playstation forums) follwed the instructions below and it worked immediately, good luck! -GT0825
From the PS4 Menu (XMB), scroll right to Settings > Network > Set Up Internet Connection > Select either Wi-Fi or LAN cable (Wired)
Wi-Fi: Custom > Select Network > Enter Password (automatically saved if you are already using this network) > IP Address Settings (automatic) > DHCP Host Name (Do Not Use) > DNS Settings (Manual)
LAN (Wired): Custom > IP Address Settings (Automatic) > DHCP Host Name (Do Not Use) > DNS Settings (Manual)
From there, enter the Primary DNS as "8.8.8.8" and the Secondary DNS as "8.8.4.4"
Next > MTU Settings (Automatic) > Proxy Server (Do Not Use) > Test Internet Connection
*If the above DNS server does not resolve the issue, try the following server instead:
Primary DNS: 208.67.222.222
Secondary DNS: 208.67.220.220
http://community.eu.playstation.com/t5/ ... p/23905826
Re: PlayStation Network Help Thread
Posted: Mon May 09, 2016 10:18 am
by MegamanX
guys, may problem ba signing to PSN since yesterday last night? Hindi kasi ako makaconnect since kagabi pa.