Di ko lang sure Ser. Kasi sa PLDT ako nag-apply. Nung nakabitan na ko saka ko pinaputol yung Smart. Wala naman pinabayaran sa min, yung last bill na lang daw ang bayaran.bhAbOi wrote:doraemonatic wrote:Pinaputol ko na yung smartbro ko. PLDT na ko ngayon. Unfair talaga yang FUP na yan. Di nakalagay sa contract.
Pwede ba iupgrade yun to PLDT DSL? yung wired? pag tinamaan ulet ako nito (which I expect) baka mag family meeting ulet kami tungkol sa internet provider namin. Naka lock in pa kasi kami eh. Kaka start lang namin last 3 months ago.
Smart Broadband Thread
- doraemonatic
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- Myst
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^pwede pa la yan gawin,, Kahit 2k siguro bayaran ko ok lang basta stable at hindi iinit ulo ko gaya ng sa dumbbro
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Alam ko kasi may termination fee yung mga nasa lock-in period pa ng kontrata eh. pero tatanong ko yan pag dumaan ako ng Smart.
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- TurnBased
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Sa mga naka lock in period, meron ngang Pre-Termination Fee. You have to pay the remaining months in your contract. Sa contract ko, it expires on March 2014, so I have to pay the 9 remaining months. Naka rebate ako ngayon so 800*9 = P7,200 if I want to disconnect.
I also asked if I could change my plan. Ang sabi sakin, I can only change my plan to Smart WiiMax, which is also FUP'ed. So no choice talaga. Either I wait for my contract to run out or I pay up.
I also asked if I could change my plan. Ang sabi sakin, I can only change my plan to Smart WiiMax, which is also FUP'ed. So no choice talaga. Either I wait for my contract to run out or I pay up.
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- ishneyk
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May mga nababasa ako sa TPC sir na pumapayag daw I waive yung pre termination fee kung lilipat ng MyDSL let me find the exact post then edit ko to.TurnBased wrote:Sa mga naka lock in period, meron ngang Pre-Termination Fee. You have to pay the remaining months in your contract. Sa contract ko, it expires on March 2014, so I have to pay the 9 remaining months. Naka rebate ako ngayon so 800*9 = P7,200 if I want to disconnect.
I also asked if I could change my plan. Ang sabi sakin, I can only change my plan to Smart WiiMax, which is also FUP'ed. So no choice talaga. Either I wait for my contract to run out or I pay up.
Edit 1: di pala pwede mag link doon ng eksaktong post.... still looking...
I hear it's amazing when the famous giant purple stuffed worm in flapjaw space with a tuning fork does a raw blink on Hara Kiri Rock! I need scissors!! 61!!
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- Myst
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Natanong ko na sa csr nila about sa pag-upgrade to dsl.
Pwede naman daw basta may pldt line sa location niyo. Inalok pa nga ako ng myDSL pla 1999 nung agent.
And ewan ko lang if applicable to sa lahat, lately kasi sobrang unreliable na ng net ko. Ni-hinde na umabot ng 200kbps speed niya, masaklap pa palage nawawalan ng signal. So ginawa ko nag request na ko ng gagawa from smartbro. Nung dumating na yung agent nila tinapat ko siya agad, sabe ko gawin niya lahat para mapabilis at maging stable net ko magbabayad ako sayo ng 1k. Ayun tinanggap niya, tapos may nigawa siya sa program ng canopy ko after nun naging stable na sa 700-1200kbps(1mbps plan lang ako) net ko kahit anung oras.
Pwede naman daw basta may pldt line sa location niyo. Inalok pa nga ako ng myDSL pla 1999 nung agent.
And ewan ko lang if applicable to sa lahat, lately kasi sobrang unreliable na ng net ko. Ni-hinde na umabot ng 200kbps speed niya, masaklap pa palage nawawalan ng signal. So ginawa ko nag request na ko ng gagawa from smartbro. Nung dumating na yung agent nila tinapat ko siya agad, sabe ko gawin niya lahat para mapabilis at maging stable net ko magbabayad ako sayo ng 1k. Ayun tinanggap niya, tapos may nigawa siya sa program ng canopy ko after nun naging stable na sa 700-1200kbps(1mbps plan lang ako) net ko kahit anung oras.
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- Primal Rage
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Oh wow. Search ko yang ginawa nya. kelan ginawa? pa update sir kung hanggang kelan magiging stable.
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- Myst
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nung June 14 lang.. so far ok pa naman saka may warranty naman dun sa gumawa to. Sabe niya basta magka problem sya agad tawagan ko wag yung smart. Di rin kasi alam ng smart yung ginawa niya bawal daw yun..
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psn: pancakes_08
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- Primal Rage
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Ayos yan. Ang tanong nalang kung tatamaan ka parin ng FUP.
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- Myst
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Ganun pa rin daw pero di kasing lala ng dati pag nitamaan ng FUP,, iwas-iwas na lang daw sa download lalo sa 1st 2 weeks of the month. Masaklap pa rin pero way better than before.
Upgrade pa rin ako sa MyDSL plan 1999 paglipat ko ng bahay.
Upgrade pa rin ako sa MyDSL plan 1999 paglipat ko ng bahay.
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psn: pancakes_08
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- Primal Rage
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Pag nagka FUP ulet ako baka suggest ko sa ermats ko na bumalik nalang kami ng MyDSL. Yung plan namin dati na 1999 356kbps lang yung download speed MAX na yun. kaya nag myBRO kami.
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- Myst
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^gawin mo na lang tawag ka sa cs ng smartbro and reklamo mo wala ka connection or paputol-putol. And pag pina-try ka nila i-troubleshoot at pumasok sa mga site alisin mo sa plug yung canopy para wala sila madetect na signal(ganun kasi ginawa ko) para sila mismo mag recommend ng technician na pumunta sayo. Yung sa mga unang tawag ko kasi panay "ok naman po connection niyo" ang sagot nila which is hilarious.
Then pag dumating na technician sa bahay niyo, alukin mo na bilisan yung net mo and gawin na stable sa 1mbps for 1k. Alam na nila yun kasi raket daw talaga nila yun. Pwede rin nila itaas yung max speed mo sa 1.5mbps
di naman ako nag eencourage na gawin niyo to kasi nga illegal siya pero right naman naten na maging stable sa 1mbps yung download speed naten dahil sila nag promise nun and kaya tayo nag sign ng contract sa kanila.
Then pag dumating na technician sa bahay niyo, alukin mo na bilisan yung net mo and gawin na stable sa 1mbps for 1k. Alam na nila yun kasi raket daw talaga nila yun. Pwede rin nila itaas yung max speed mo sa 1.5mbps
di naman ako nag eencourage na gawin niyo to kasi nga illegal siya pero right naman naten na maging stable sa 1mbps yung download speed naten dahil sila nag promise nun and kaya tayo nag sign ng contract sa kanila.
Smile! It irritates people..
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- Jesper
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50gb bandwidth cap, every 25th ang monthly billing ko. tama nga yung nabasa ko sa tpc. sa 26th pa ko mag reset.
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- Primal Rage
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Anong plan yan sir? 999 1mbps? tinamaan nanaman ako ng FUP nung isang araw lang at nung nag tweet sakin @SMARTcares binigay ko details na kailangan nila pero hindi na sila nag reply. siguro alam na nila na over the limit na ko. nakakalungkot to. walang magawang matino.
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- Jesper
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yes sir plan 999 pero 2mbps siya. may nabasa ako sa tpc 50+gb na daw siya pero di pa na FUP. pag peek hours tumatalon ping ko ng 100-500 per line every 3-5 lines. affected pala gaming pag na FUP.
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- Primal Rage
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Pang 5 araw na kong tinatamaan ng FUP. Nung hiningi yung details ko hindi na sumasagot sakin. Siguro alam nila na lagpas na ko sa limit kaya di na ineentertain.
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- Kileak: The DNA Imperative
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Hello. Planning to avail of smart bro connection. Based ako sa antipolo. Any feedback on smart bro service? (Connection speed, PS3 gaming, customer service, etc) thanks
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- Myst
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^ ok naman service and speed(stable sa 1mbps). Mas ok if marunong ka maglipat ng base station for better signal.
Ok naman sa gaming NAt 2 ako.
FUP lang talaga saket sa ulo
Ok naman sa gaming NAt 2 ako.
FUP lang talaga saket sa ulo
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- Kileak: The DNA Imperative
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Thanks for the reply. Anong monthly cap na ng smart bro?