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Re: PSN Store

Posted: Wed Mar 15, 2017 5:14 pm
by Lionheart
darkwing_uop wrote: Mon Mar 13, 2017 10:14 pm It's better to use the Hongkong PSN store, since it accepts Philippine CC (I'm using Citibank)
so in short di nila tatanggapin ang ph credit cards ??

Re: PSN Store

Posted: Wed Mar 15, 2017 10:01 pm
by Daniel
For non-HK store? Yes, hindi nila tatanggapin.

Re: PSN Store

Posted: Wed Mar 15, 2017 10:02 pm
by Daniel
May 1 pa palang option. Amazon. Bibigyan ka ng digital codes. Pwede ang local credit cards. Kailangan mo lang ng US address. Madali na yun. Pwede rin sigurong gamitin ang Google address.
http://www.pinoyps.com/viewtopic.php?f=121&t=60813

Re: PlayStation Network Help Thread

Posted: Thu Apr 13, 2017 6:52 pm
by kobemvp24
mga boss..

2 net connection ko sa bahay...

dun sa home fibr ko sa room...di ako ma access sa ps store kahit sa web......na encounter ko din yung WS-37397-9 sa ps4 pro di ko ma sign psn ko.... di din ako maka connect sa psn sa ps3...error 807 yata....pero 2 weeks ago sa ps4 nkapasok pa ko sa psn store check ko kase yung psn balance ko...

sa fibr ko sa sala.....ok naman both pro and ps3....

ano kaya problema sa fibr ko sa room???

ty sa makaktulong....

Re: PlayStation Network Help Thread

Posted: Thu Apr 13, 2017 11:08 pm
by darkwing_uop
are you using another router which is connected to the PLDT router?

Re: PlayStation Network Help Thread

Posted: Thu Apr 13, 2017 11:19 pm
by grayfox17
kobemvp24 wrote: Thu Apr 13, 2017 6:52 pm mga boss..

2 net connection ko sa bahay...

dun sa home fibr ko sa room...di ako ma access sa ps store kahit sa web......na encounter ko din yung WS-37397-9 sa ps4 pro di ko ma sign psn ko.... di din ako maka connect sa psn sa ps3...error 807 yata....pero 2 weeks ago sa ps4 nkapasok pa ko sa psn store check ko kase yung psn balance ko...

sa fibr ko sa sala.....ok naman both pro and ps3....

ano kaya problema sa fibr ko sa room???

ty sa makaktulong....
kung nakaka-konek naman kamo sa fibr sa sala it means good ang internet connection nyo. Anong setup ng lan nyo sa buong bahay including your room?

Re: PlayStation Network Help Thread

Posted: Thu Apr 13, 2017 11:47 pm
by kobemvp24
grayfox17 wrote: Thu Apr 13, 2017 11:19 pm
kobemvp24 wrote: Thu Apr 13, 2017 6:52 pm mga boss..

2 net connection ko sa bahay...

dun sa home fibr ko sa room...di ako ma access sa ps store kahit sa web......na encounter ko din yung WS-37397-9 sa ps4 pro di ko ma sign psn ko.... di din ako maka connect sa psn sa ps3...error 807 yata....pero 2 weeks ago sa ps4 nkapasok pa ko sa psn store check ko kase yung psn balance ko...

sa fibr ko sa sala.....ok naman both pro and ps3....

ano kaya problema sa fibr ko sa room???

ty sa makaktulong....
kung nakaka-konek naman kamo sa fibr sa sala it means good ang internet connection nyo. Anong setup ng lan nyo sa buong bahay including your room?
magkaiba sila ng plan....ok naman yung net connection...na resume ko pa kase yung nasa download list ko...di lang talaga makapag sign-in sa psn....psn sign-in failed.... :facepalm:

Re: PlayStation Network Help Thread

Posted: Thu Apr 13, 2017 11:51 pm
by grayfox17
the simplest advice i can give you is to sign out from your psn tapos try connecting at one wifi point at a time then retry logging in.

Re:t PlayStation Network Help Thread

Posted: Fri Apr 14, 2017 6:39 am
by kobemvp24
grayfox17 wrote: Thu Apr 13, 2017 11:51 pm the simplest advice i can give you is to sign out from your psn tapos try connecting at one wifi point at a time then retry logging in.
ty sir :2thumbs:

ok na...nka login na sa psn...reset, restart ng modem....

Need help connecting to internet on PS4

Posted: Thu May 11, 2017 7:23 am
by Oninzuka
Hi all, i'm new here and I'm not sure if I posted this on the right place but need some help with connecting to the internet.

I've always been able to connect to the internet with my PS4 Pro until recently when I started getting problems when setting up my internet connection. When I setup my internet connection I get the NW-31456-9 error message and when I'm testing my connection I get CE-33986-9.

I tried searching google and even posted on the PlayStationNetwork Forums but none of the things there were useful. If anyone here has some experience dealing with these issues, a little help is more than appreciated.

Just for reference, I'm using PLDTmyDSL 3mbps and I tried mostly everything that I was able to find in google and in the PlayStationNetwork Forums but none seem to work.

Thanks in advance..! :D

Re: Need help connecting to internet on PS4

Posted: Thu May 11, 2017 9:21 am
by ron_bato
I think what is happening is that Sony is blocking your IP address (as part of their anti DDOS measures).

I've encountered something similar before, and here are a number of things which helped.

1. If you're using the pldt router (which sucks), use that as just a modem, and find a better wifi router (i'm using a linksys e1500 and i have never encountered issues since then).
2. Try going wired if you can, it's not ideal if malayo yung router mo, but it improves everything significantly.
3. Try connecting to your mobile data if you have a phone with an internet connection (ie use your phone's mobile hotspot) - make sure that everything is set up correctly. After you successfully connected (and tested your internet connection) connect to the internet using your pldt dsl and go through the usual process of setting it up (this works about 80 percent of the time for me before - sometimes, it's more finicky).

Good luck, and hopefully one of those solutions work

Re: Need help connecting to internet on PS4

Posted: Thu May 11, 2017 12:18 pm
by grayfox17
have you tried turning off your modem/router and back on?

PSN IP Ban (on PLDT MyDSL)

Posted: Sun May 21, 2017 5:57 pm
by VsAssassin
Guys, has anyone been IP blocked by PlayStation here? Ito yung error message na nakukuha ko: WS-37397-9. Tumawag ako sa PLDT at sabi nung agent 2nd level daw ang makaka-resolve ng problem, pero nag-post na rin ako dito for possible insight. Reply na lang kayo guys kung na-encounter niyo na ito sa at kung ano ang ginawa niyo to resolve it. Thank you.

Re: PSN IP Ban (on PLDT MyDSL)

Posted: Sun May 21, 2017 6:12 pm
by ron_bato
My post on another thread. Hope it helps, but these are things that I did that worked for me.
ron_bato wrote: Thu May 11, 2017 9:21 am I think what is happening is that Sony is blocking your IP address (as part of their anti DDOS measures).

I've encountered something similar before, and here are a number of things which helped.

1. If you're using the pldt router (which sucks), use that as just a modem, and find a better wifi router (i'm using a linksys e1500 and i have never encountered issues since then).
2. Try going wired if you can, it's not ideal if malayo yung router mo, but it improves everything significantly.
3. Try connecting to your mobile data if you have a phone with an internet connection (ie use your phone's mobile hotspot) - make sure that everything is set up correctly. After you successfully connected (and tested your internet connection) connect to the internet using your pldt dsl and go through the usual process of setting it up (this works about 80 percent of the time for me before - sometimes, it's more finicky).

Good luck, and hopefully one of those solutions work

Re: PSN IP Ban (on PLDT MyDSL)

Posted: Sun May 21, 2017 6:28 pm
by grayfox17
VsAssassin wrote: Sun May 21, 2017 5:57 pm Guys, has anyone been IP blocked by PlayStation here? Ito yung error message na nakukuha ko: WS-37397-9. Tumawag ako sa PLDT at sabi nung agent 2nd level daw ang makaka-resolve ng problem, pero nag-post na rin ako dito for possible insight. Reply na lang kayo guys kung na-encounter niyo na ito sa at kung ano ang ginawa niyo to resolve it. Thank you.
restart your modem baka makatulong. Naexperience ko to dati once when i was trying to check PSN via my ps4 and since i dont go online often hinayaan ko na lang. After a few days i tried again and i was able to access PSN na. As far as i remember, wala naman ako binabago sa setup noon except restarting the modem once - turn off then wait for 10sec then turn it back on.

Either restarting our modem help fixed the problem OR it got fixed by itself, which is, sa experience ko commonly happens.

Re: PSN IP Ban (on PLDT MyDSL)

Posted: Mon May 22, 2017 10:02 am
by slaughterbit
VsAssassin wrote: Sun May 21, 2017 5:57 pm Guys, has anyone been IP blocked by PlayStation here? Ito yung error message na nakukuha ko: WS-37397-9. Tumawag ako sa PLDT at sabi nung agent 2nd level daw ang makaka-resolve ng problem, pero nag-post na rin ako dito for possible insight. Reply na lang kayo guys kung na-encounter niyo na ito sa at kung ano ang ginawa niyo to resolve it. Thank you.
I always experience this. Gamit ko ang phone ko as hotspot. Smart ang primary ko. Ang ginagawa ko nagconnect ako sa Globe then kapag nakapag-sign-in (minsan connect lang ng internet ok na) then balik ako sa Smart. It works everytime. Kailangan lang ma-refresh yung IP address siguro.

Re: PSN IP Ban (on PLDT MyDSL)

Posted: Mon May 22, 2017 3:50 pm
by ron_bato
slaughterbit wrote: Mon May 22, 2017 10:02 am
I always experience this. Gamit ko ang phone ko as hotspot. Smart ang primary ko. Ang ginagawa ko nagconnect ako sa Globe then kapag nakapag-sign-in (minsan connect lang ng internet ok na) then balik ako sa Smart. It works everytime. Kailangan lang ma-refresh yung IP address siguro.
Yeah this was the band-aid method that worked for me best. It got a little too inconvenient for me after a while though (having to keep doing this every other day was a hassle ultimately), so I decided to just replace our router with a proper one.

Other than not experiencing the IP ban again, my online gaming sessions have been better too (improved latency).

Re: PSN IP Ban (on PLDT MyDSL)

Posted: Mon May 22, 2017 4:48 pm
by NinjaLooter
I bet your connections are in a CGNAT.

Re: PSN IP Ban (on PLDT MyDSL)

Posted: Mon May 22, 2017 8:02 pm
by kobemvp24
VsAssassin wrote: Sun May 21, 2017 5:57 pm Guys, has anyone been IP blocked by PlayStation here? Ito yung error message na nakukuha ko: WS-37397-9. Tumawag ako sa PLDT at sabi nung agent 2nd level daw ang makaka-resolve ng problem, pero nag-post na rin ako dito for possible insight. Reply na lang kayo guys kung na-encounter niyo na ito sa at kung ano ang ginawa niyo to resolve it. Thank you.
naging problema ko yan last april.........reset mo lang yung modem router......after ko i-reset..ok na....nkapag log-in na psn...

Re: PSN IP Ban (on PLDT MyDSL)

Posted: Mon May 22, 2017 8:18 pm
by VsAssassin
ron_bato wrote: Mon May 22, 2017 3:50 pm
slaughterbit wrote: Mon May 22, 2017 10:02 am
I always experience this. Gamit ko ang phone ko as hotspot. Smart ang primary ko. Ang ginagawa ko nagconnect ako sa Globe then kapag nakapag-sign-in (minsan connect lang ng internet ok na) then balik ako sa Smart. It works everytime. Kailangan lang ma-refresh yung IP address siguro.
Yeah this was the band-aid method that worked for me best. It got a little too inconvenient for me after a while though (having to keep doing this every other day was a hassle ultimately), so I decided to just replace our router with a proper one.

Other than not experiencing the IP ban again, my online gaming sessions have been better too (improved latency).
Pero, correct me if I'm wrong, diba public IP address ang bina-ban ng PSN? Ibig sabihin, kahit magpalit ka ng modem/router, it wouldn't matter kasi ang IP assigned sayo ng ISP mo ay galing sa public IP pool nila? That said, changing your modem/router, which also changes the MAC, can and will change your (dynamic) public IP address at least once.

Anyway, thank you sa mga responses. I restarted my modem twice kanina and naka-sign in na ako ulit sa PSN (thank you God)! This happened when I was on call with PlayStation Philippines Customer Service. I hope and pray I don't get the old (banned) public IP ever though! I better refrain from restarting my modem moving forward. :P